Terms of Service

Terms of Service

This page outlines the Terms and Conditions governing the use of Sngplayers ("Terms"), accessible at www.sngplayers.com, as well as the tools and services provided by Sngplayers and its affiliated entities. These Terms apply to all products offered by Sngplayers, as detailed below ("Productss"), and regulate your use of the website and any associated services developed by Sng Group Trading. By accessing or using our Products, you confirm that you have read, understood, and agree to be legally bound by these Terms and Conditions. The terms "we," "us," and "our" used throughout this document refer to Sngplayers. Our Products enable you to make purchases on our website using your mobile account or other available payment methods.

We reserve the right to update or modify these Terms at any time by posting the revised version on our website. Such changes may or may not be accompanied by a notice on the homepage. Your continued access to, use of, or purchases through our Products constitute your acceptance of these Terms and any future amendments.

Definitions

In these Terms of Use, unless otherwise specified, the following terms have the following meanings:

  • Affiliate – Refers to an entity that has a direct or indirect control relationship with a company or is under common control with it.
  • Terms of Use – contractual agreement between Users and Sngplayers that establishes the rules, responsibilities, and procedures for using Sngplayers services.
  • Sngplayers Payment System – A payment processing system provided by third-party partners collaborating with Sngplayers to facilitate transactions on the Platform.
  • Features – The functionalities, tools, and special services made available by Sngplayers.
  • Content – All materials available on the Platform, including but not limited to text, data, articles, images, software, source code, and other forms of information.
  • Services – Includes:
    1. The Sngplayers Platform.
    2. Various features, content, and services accessible through the Platform, either provided directly by Sngplayers or through its partners.
    3. Email notifications, widgets, advertisements, and collaborations with third parties to enhance applications and business operations.
  • User – Any individual or entity, whether registered or unregistered, accessing the Sngplayers Platform. This includes buyers, offline users, and clients, all of whom must adhere to Sngplayers's Terms of Use and relevant policies.
  • Product Provider / Partner / Provider – A third-party company that works with Sngplayers to offer, sell, or facilitate the use of digital products such as game vouchers, payment services, or network-related services. These providers must comply with Sngplayers's Terms of Use and policies.
  • Platform – The official website https://sngplayers.com/ or any other authorized online service accessible via computers or mobile devices, including affiliated and partnered platforms working in collaboration with Sngplayers.
  • Terms and Conditions – The comprehensive set of rules that includes Sngplayers's Terms of Use, as well as the specific conditions governing each Product, Service, or Feature, outlining the legal relationship between Users, Sngplayers, and its partners.
  • Product – Digital goods available for transaction on the Platform, including but not limited to game vouchers and other digital offerings.
Representations and Warranties

By accessing the Platform or any of its components, you confirm and guarantee the following:

  • Age Requirement: You must be at least 13 years old. User who is not yet 13 years old is required to obtain approval from his/her parents or guardians to use and/or access services on the Sngplayers Platform and is responsible for all costs incurred related to the use of services on the Sngplayers Platform.
  • Accurate Information: All personal details and documents you provide, including your full name, phone number, mailing address, and email, must be truthful and up to date. You must promptly notify us in writing of any changes to this information.
  • Account Security: You are responsible for maintaining the confidentiality and security of your account password. Do not share your password with unauthorized parties, as you are accountable for preventing unauthorized access.
  • Prohibited Commercial Use: You may not use the Services for commercial purposes, whether directly or indirectly, unless explicitly permitted by Sngplayers.
  • Legal and Ethical Conduct: You must not engage in fraudulent, illegal, or unethical activities on the Platform or through its Services, including actions that infringe on third-party intellectual property rights.
  • Intellectual Property Restrictions: You may not use Sngplayers's or any featured publishers' intellectual propertyu2014including trademarks or trade names, whether registered or notu2014without prior written approval from Sngplayers.
Use of Services
  • Sngplayers operates a platform that enables users to purchase direct top- ups or vouchers sold by Sngplayers. Once a buyer purchases a top-up or voucher in accordance with Sngplayers 's Terms of Use, they assume full responsibility for the purchased item.
  • Sngplayers provides and manages a system for virtual product sales, offering direct top-ups and vouchers for buyers to use.
  • Sngplayers is not responsible for any losses resulting from buyer errors, such as incorrect order details, quantities, or other input mistakes.
  • Once an order is processed in the Sngplayers system, cancellations and refunds are not permitted. However, a refund may be issued if the order cannot be completed as per the applicable regulations.
  • Sngplayers ensures that all purchased products are available and accurately described on the platform.
  • Further details regarding Sngplayers's products can be found in their respective terms and conditions. By purchasing any product, users acknowledge that they have read, understood, and agreed to all applicable terms and conditions. Sngplayers operates a platform that enables users to purchase direct top- ups or vouchers sold by Sngplayers. Once a buyer purchases a top-up or voucher in accordance with Sngplayers 's Terms of Use, they assume full responsibility for the purchased item.
Limitation of Liability

To the fullest extent permitted by applicable law, you acknowledge and agree that neither we nor our affiliatesu2014including our employees, directors, agents, representatives, partners, and licensorsu2014shall be liable for any direct, indirect, incidental, special, punitive, consequential, or exemplary damages. These may include, but are not limited to, losses related to profits, goodwill, data, usage, or the cost of acquiring substitute products. Such damages may arise directly or indirectly from:

  • Your ability or inability to use the product.
  • Modifications, interruptions, or discontinuation of the product or any of its features.
  • Unauthorized access, alteration, or misuse of your transmissions or data.
  • Loss, corruption, deletion, or failure to store, send, or receive data through the product.
  • Statements, actions, or conduct of third parties related to the product.
  • Your participation in any program linked to the product.
  • Delays, failures, or operational decisions regarding the program, including modifications to redemption terms or point usage.
  • Unauthorized use of your membership card or PIN.
  • Misrepresentations, claims, descriptions, or promotions related to the program, brands, partnerships, or individuals.
  • Purchases, redemptions, or use of goods from brands or partners, including any rewards, regardless of whether they are provided by us, our affiliates, brands, or partners. Our brands and partners are not responsible for the operation of the program.
  • Any other issue arising from or related to the product and/or website.

Additionally, as permitted by law, our total liabilityu2014including that of our affiliates, employees, directors, agents, representatives, partners, and licensorsu2014 for any claims related to these Terms and Conditions or transactions made through the platform (whether based on contract, negligence, product liability, warranty, or other legal theories) shall not exceed the total fees earned by us from your use of the product and/or website.

User Accounts

Account Creation

  • Users must provide accurate, complete, and up-to-date information during registration.
  • Users are responsible for maintaining the confidentiality of their account credentials (e.g., username and password).
  • Users must not share their account details with third parties or allow unauthorized access to their account.

Account Ownership

  • Each account is personal and non-transferable.
  • Users may not create multiple accounts without prior authorization from the platform.

Account Security

  • Users are solely responsible for all activities conducted through their account.
  • Users must immediately notify the platform of any unauthorized access, suspicious activity, or security breaches related to their account.

Prohibited Activities

  • Users must not use their account for illegal, fraudulent, or abusive purposes.
  • Users must not engage in activities that disrupt the platform's services or harm other users.

Suspension or Termination

  • The platform reserves the right to suspend or terminate accounts that violate these Terms and Conditions or engage in prohibited activities.
  • Users may lose access to their account, data, or purchased content if their account is terminated.

Data Privacy

  • The platform will handle user data in accordance with its Privacy Policy.
  • Users consent to the collection, storage, and use of their personal information as outlined in the Privacy Policy.

Account Inactivity

The platform may deactivate or delete accounts that remain inactive for an extended period, as defined in its policies.

Changes to Account Terms

  • The platform reserves the right to modify these Terms and Conditions for User Accounts at any time.
  • Continued use of the account after changes are made constitutes acceptance of the updated terms.

Liability

  • The platform is not liable for any loss or damage resulting from unauthorized access to or misuse of a user's account.
  • Users are responsible for ensuring their account information is accurate and secure.

Age Restrictions

  • Users must meet the minimum age requirement (13 years old) to create and use an account.
  • Accounts created by underage users may be terminated without notice.

Promotion

  • Sngplayers may organize promotions at any time, with terms and conditions determined solely by the platform. The terms may vary for each promotional event, and users are responsible for reviewing and understanding them.
  • Sngplayers reserves the right to cancel any transaction related to a promotion at any time, without prior notice, to maintain user convenience and security.
  • Sngplayers also holds the right to modify the terms and conditions of any promotion at its discretion, without notifying users in advance.

No Refund Policy

Sngplayers digital Products are subject to a strict no-refund policy. Before completing your purchase, please ensure that the products meet your requirements and are compatible with your devices. Users bear full responsibility for verifying that their devices are suitable for the Products they intend to buy.

All virtual items purchased are considered final, meaning they are non- refundable and non-returnable. Refunds or exchanges will not be provided for any reason, including but not limited to:

  • Incorrect purchases,
  • Compatibility issues with devices, or
  • Any other circumstances related to the purchase of Sngplayers Products.

Payment

  • All payments for the Services must be made in the currency specified on the Platform. If currency conversion is required, Sngplayers will determine the applicable exchange rate at its sole discretion.
  • You are solely responsible for ensuring timely payments and for any applicable taxes related to your use of the Services through your Account.
  • Sngplayers reserves the right to decline or cancel any payment request at its discretion, without the obligation to provide an explanation.
  • Sngplayers may modify, update, or remove any available payment methods on the Platform at any time without prior notice.
Termination/Change of Services and Third Party's Services

Account Suspension & Transaction Restrictions

  • Sngplayers reserves the right to suspend or restrict a User's access at any time and for any reason, particularly in cases involving system misuse or breaches of Sngplayer's Terms of Use.
  • Without prior notice, Sngplayers may delay, suspend, or cancel transactions if it determines or suspects that they are being used for unauthorized, inappropriate, or non-compliant purposes.

Service Changes & Third-Party Links

  • Sngplayers may, at its discretion, modify, discontinue, or suspend any of its services or third-party services without requiring User approval or prior notification.
  • The Platform may include links to third-party websites or external resources. Users acknowledge that:
    • Sngplayers does not guarantee the accuracy, availability, or reliability of these external sites.
    • The inclusion of such links does not imply an endorsement by Sngplayers.
    • Users assume all risks and responsibility when engaging with third- party websites or services.

Third-Party Services

  • Sngplayers, along with its affiliates, directors, commissioners, officers, employees, and agents, holds no responsibility for any loss or damageu2014 whether financial, reputational, or otherwiseu2014that may result, directly or indirectly, from a User's interaction with third-party services accessed through the Sngplayers Platform. Users are advised to thoroughly review the terms and conditions set forth by these third parties before using their services.

Amendments and Modifications to the Terms of Use

Sngplayers's Terms of Use may be updated or modified periodically without prior notice. Users are encouraged to review the Terms of Use regularly to stay informed of any changes. If a User does not agree with the revised Terms or any related conditions, they may discontinue using the Sngplayers Platform. Continued use of the Platform and its Services signifies acceptance of the updated Terms of Use.